Sometimes tools just don't stick, and that's okay – we understand! But if there is anything we can provide to help you reconsider and continue with your current plan, please let us know. Our team will sincerely appreciate your feedback so we can further improve our products and services.
If you have any questions about your account or payment concerns, please reach out to our Customer Support team via in-app live chat, or email us at [email protected] so we can assist you more directly.
To cancel your current Hello Bar paid plan and downgrade your account to the Free Plan, simply navigate to your Hello Bar account's settings page and then click on the "Cancel Plan" button under the BILLING section as shown in the example below:
