Hello Bar Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Can I set my pop-up to only appear on a certain date, or between certain dates?
How to Setup Geo-Targeting Rules
How to remove a popup without uninstalling Hello Bar.
How to Create a Popup
How to Turn OFF the Hello Bar Branding
View all 12
Push Notification (Subscribers)
Website Pop-up Messages vs. Web Push Notifications
How to get started using Subscribers Web Push Notification
How to get started using Hello Bar popups from the Subscribers dashboard
How to Install Hello Bar on Thinkific
Getting started with us
Files and folders
Source Default Category
Source Default Folder
How to install Hello Bar on Wordpress
How to install Hello Bar on Shopify
Hello Bar installation Guide to Wix
How to Install Hello Bar Using the Wix Custom Code Embed
How to install Hello Bar on Blogger or Blogspot
View all 18
Billing & Subscriptions
Hello Bar Overage Fee Breakdown
How To Cancel Your Hello Bar Subscription (Downgrade to the Free Plan)
Why Am I Getting An Overage Charge On My Growth or Pro Plan?
Why Am I Getting An Overage Charge On My Elite Plan?
Which Hello Bar Plan Is Best For Me? What Is the Pricing For Each Plan?
View all 10
How does A/B Testing Work?
How to enable GDPR Compliance on your pop-ups
How to preview your pop-ups on different device types (mobile, desktop, tablet)
How to redirect a user to another URL after they convert
How to change the Thank You message that appears on your pop-up
View all 18
How to sync your Webhook with Hello Bar
How to sync your emails with ConvertKit
How to disconnect an integration with an email provider
How to sync your emails with Vertical Response
How to sync your emails with MyEmma
View all 23
How do I target only Mobile Visitors?
Can I set my pop-ups to display only on certain devices?
How to Set Your Pop-Ups To Appear At A Certain Time of Day, Or In A Certain Window of Time
How to use our "Number of Visits" targeting rules
How to use our "Previous Page URL" targeting rule
View all 21
Does Hello Bar Slow My Site Down?
Are your emails not syncing properly? Learn more here
Why is Hello Bar covering my header?
How to add another website to your account
I forgot which email I signed up to Hello Bar from, how can I figure it out?
I forgot my password, how can I reset it?
How to Add Users to your Hello Bar Account Dashboard
Design & Styling
How to Edit an Existing Pop-Up
How to change the size of a pop-up
How to change the text styling in a pop-up
How to use a template for your pop-up
How to use the Inline Text Editor
View all 10
Wordpress Installation Guide
Google Tag Manager Installation Guide
Email My Developer
DIY Installation Guide
Custom Installation Tips
Squarespace Installation Guide
Web push technology
Important Updates Regarding Your Account
Account, Billing & Subscriptions