Let me guess... You're on the Free Forever Plan and you got a message like this when you logged in to your Hello Bar account:

Or maybe you received an email warning you that your pop-ups are about to be deactivated, or even are currently deactivated.

What does it mean when we say deactivated?

Well, on our Free Forever Plan, there is a limit of 5,000 pop-up views. 

If you use more than 5,000 views, your pop-ups will be deactivated 

Don't worry – your pop-ups and designs aren't lost forever! Instead, we store them in a special section of the Manage section of your account labeled Deactivated:

Within this area, you can see all of your deactivated pop-ups that are not currently live on your site. 

There are three ways to set these deactivated pop-ups back to live on your site:

You can re-activate your pop-ups by upgrading to one of our three paid plans, where more views are available:

• Growth Plan: On this plan, you will have access to 50,000 views each month. This plan is $29 per month when billed annually.
• Premium Plan: On this plan, you will have access to 150,000 views each month. This plan is $49 per month when billed annually. 
• Elite Plan: On this plan, you will have access to 500,000 views each month. This plan is $99 per month when billed annually. 

Need help choosing the right plan for you?

Check out this article or reach out to our team via email ([email protected]) or via our in-app live chat to determine the best plan for your site traffic, needs, and goals.