FAQ

Can I set my pop-up to only appear on a certain date, or between certain dates?
If you are on our Free Starter Plan, you will not be able to set your pop-ups to appear on a certain date, or surrounding certain dates. If you are interest...
Mon, Apr 22, 2019 at 7:50 AM
How to Setup Geo-Targeting Rules
If you wish to show your Hello Bar on specific Countries, Cities and Region/State only, it is definitely possible by using Geo targeting rules. If you are ...
Thu, Apr 30, 2020 at 8:57 AM
How to remove a popup without uninstalling Hello Bar.
There are several ways you can remove the Hello Bar from your website, First one, which I highly recommend is setting the pop-up to "paus...
Tue, Jun 9, 2020 at 8:40 AM
How to Create a Popup
To create a popup, first, you need to log in to your hellobar.com account dashboard and if it's you first time logging in, you'll be prompted to ...
Tue, Jun 23, 2020 at 1:14 PM
How to Turn OFF the Hello Bar Branding
If you're on the Hello Bar paid plans (Growth or Elite), you'll have an option to turn off the (H) Hello Bar branding on your popup for a more custo...
Tue, Jun 23, 2020 at 1:17 PM
How to Edit a Popup
To edit your existing popup or bar, simply go to the "Manage" Tab within your Hello Bar account dashboard to look for the popup you want to change...
Tue, Jun 23, 2020 at 1:54 PM
How do I unpause a pop-up?
On Hello Bar, you have the option to pause pop-ups so that they do not display on your site. When you pause a pop-up on Hello Bar, we still save your design...
Mon, Apr 22, 2019 at 7:51 AM
How To Add Exit Intent Behavior To Your Popup
If you have an existing popup or bar, simply go to the "Manage" Tab within your Hello Bar account dashboard to look for the popup you want to ch...
Thu, Dec 10, 2020 at 10:49 AM
How do I pause a Site Element?
Pausing a Hello Bar is simple, here are some easy to follow steps that will allow you to pause any created Hello Bar; Log into your Hello Bar Dashboard N...
Mon, Apr 22, 2019 at 7:51 AM
How to prevent a Site Element from displaying again after a user closes it
A Hello Bar can be set to stop showing after a conversion for a specific amount of days. 1. First you will want to navigate to the Targeting area in the Ed...
Mon, Apr 22, 2019 at 7:51 AM